Refund policy

At Qryzo, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in their original condition.

• Products must be returned in the original packaging.

• Proof of purchase or order confirmation is required.

Items returned without approval may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Used or damaged products caused by customer misuse

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved, your refund will be processed back to your original payment method within 5–10 business days.

Please note that shipping charges are non-refundable.

Exchanges

If you received a defective, damaged, or incorrect item, please contact us within 7 days of delivery. We will gladly arrange a replacement or exchange.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service, as Qryzo is not responsible for lost return packages.

Late or Missing Refunds

If you have not received your refund yet:

1. Check your bank account again.

2. Contact your credit card provider, as processing times may vary.

3. Contact your bank for additional information.

If you still have not received your refund, please contact us.

Contact Us

If you have any questions about our Return & Refund Policy, feel free to contact us:

Qryzo
Email: ask@qryzo.shop
Phone: (734) 325-2074
Address: 937 W Pierce, Milwaukee, Wisconsin 53204